Log into your HiBob instance (or that of the admin account that was shared with you)

Go to the service user tab of your settings by clicking on the link or following the step 3 and 4

Go to Settings > Integrations

In the search bar at the top, type in "Service Users" and click on the card that just appeared

In the new window, click on New Service User

⚠️ Attention: when creating permissions for the Service User, please ensure that you are not sharing the same permissions to all your Hibob users ⚠️

Enter a name for the service user,(i.e. "Integration Service User")

Click Next

Now you'll see the credentials of the service user, secure them in a safe as you'll need them later and they can only be viewed once

Before continuing, make sure to add the necessary permissions to the service user

Go to the permissions settings by clicking this link or by clicking Settings > Permission groups

In the top right, click Create group

Enter a name for the group (i.e. "Integration service users")

In the Group members section, click on Select people by condition

Click Edit

In the window that just appeared, go to the right of the Conditions section and click the delete button there to delete the default condition

Then click on the dropdown below Add specific employees

In the selection drop down, enter the name of the service user you created before and click the box right next to it

Then click Apply

When you're done, click Create > Confirm

Switch over to the People's data tab

Go to the People tab and open the dropdown, you need to select all the permissions that are needed for the integration. Here is the exaustive list

Once you're done, click on Save button at the top right

You will see a list of all permissions you granted. Please note: The screenshot below is just an example, your permissions will be different.

Confirm the changes and click Apply

Now you can enter the credentials that you stored earlier into the integration panel