🗂️ Administrative Services
Administrative - CAO/Office/Clerical | Employees perform basic clerical duties, monitor phone calls, company visitations, file maintenance, etc. May assist with company mailings, communications, copying and data entry. Office Managers may direct the physical operations of the office and supervises the activities of the office support staff. |
Language Translation | Linguistics specialist is responsible for translating written corporate communications and verbal translations for company employees or inquiries. Edits translated copy for style, clarity and accuracy. |
Mail Room | Responsible for incoming and outgoing mail/packages. Will sort and distribute packages and mail to internal mailstops. Works with USPS and various delivery services to ensure the timely delivery of outgoing mail. Supervisors and Managers plan activities, schedules, and delivery cycles. |
Receptionist/Switchboard | Directs incoming calls from the organization's main number to the caller's desired party. Greets visitors and makes arrangements for them to be escorted through the building. Keeps records of guests and also handles additional clerical duties. |
Secretary/Admin Assistant | Provides administrative support in an array of duties to one or more department managers, directors or executives. Assists office management with scheduling, maintaining company files, copying and editing documents and coordinating business/travel arrangements, presentation preparations, etc. The Assistant to the CEO should be matched to AME. |
Travel Services | Provides internal support to employees or external support for customers in the arrangement of travel itineraries. Utilizes systems to quote best rates, and optimum travel routes to ensure maximum travel satisfaction. |
🧪 Chemical/Materials Engineering
Chemical Engineering | Researches and develops new and improved chemical manufacturing processes. Designs chemical plant equipment and devises processes for manufacture of chemical products such as gasoline, synthetic rubber, plastics, detergents, cement, paper, and pulp. Determines most effective arrangement of operations such as mixing, crushing, heat transfer, distillation, oxidation, hydrogenation, and polymerization. |
Materials Engineering | Analyzes, researches, designs and develops materials and their related fabrication and application processes for use in engineering design and/or application in structures, systems and subsystems. |
🏗️ Civil/Structural Engineering
Field Technical Project Management | Leads new wind/solar farm development activities (feasibility, licensing, construction, commissioning and operations). May be responsible for one or more major wind/solar farm development projects at any one time. Has the corporate direct and/or oversight responsibility and accountability for any and all phases of a wind/solar farm development project. Develops the strategic and execution plan including the project organisation and structure, contracting strategy and resource plans. Responsible and accountable for the selection of the project management team and all third party design, engineering or other construction and consulting firms that may be engaged. Ensures compliance with all applicable policies, rules, laws and government regulations within Project Scope. Authorizes commitments and expenditures within authority levels, and controls costs within budget limits. Advises other executive management and/or the board of project status and any significant trends and changes in the investment. |
🧬 Clinical Development
Clinical Development - Other | Use this function code for incumbents that have clinical development job responsibilities not represented specifically by other functions in this area. |
Clinical Research | Designs and provides oversight of clinical research programs. Builds relationships with key opinion leaders and applies their input to enhance study design and protocols. Assures that clinical research program design meets scientific objectives and is aligned with commercial needs. Serves as medical/scientific consultant to marketing or research project teams and government regulatory agencies. Establishes the conditions essential for determining the safety, efficacy, medical usefulness, and marketability of drug or medical device products candidates. Interprets results of Phase I-IV investigations in preparation for new drug or medical device application. May serve as safety expert for individual clinical projects. |
🧑💼 Core Professional Services
Applications Consulting | Analyzes and maps clients' business requirements, processes and objectives, as well as develops the necessary product modifications to satisfy clients' needs and expectations. Works with technical consultants to provide customized technical solutions. |
Client Relationship Management | Develops and nurtures senior management relationships with the customer. Understands customer at local, country, region and worldwide levels to analyze requirements and contribute to customer's strategic business plan. Principle contact for operational and tactical issues representing contracted services with the customer. Manages customer expectations by developing performance metrics & reporting, escalation management and communication plans. Owns cost target commitments for all service delivery requirements developing, implementing and monitoring expense controls. |
Cloud Enablement Consulting | Evaluates customer applications for the strategic and functional transition from internal systems to external “virtual” cloud based platforms. Consultants will research current applications and the technical environment on which they are run. Requirements are developed based on the results of the study. Consultants recommend cloud solutions involving one or more vendors that address specific security and functional requirements. Personnel are also involved with the actual application deployment to the cloud and assist in any further application migrations. |
Consulting - General | Utilize this job function for incumbents with a variety of generalist professional responsibilities. Incumbents may perform a variety of technical, applications, implementation consulting as a billable professional service. |
Cyber Security Consulting | Investigates cyber intrusions committed by insiders, corrupt competitors, criminal enterprises and/or foreign governments. Leverages in-depth knowledge of the cyber environment to investigate, mitigate, and implement processes/procedures to correct the intrusions. May conduct proactive cyber risk assessments to identify previously undetected vulnerabilities and/or actual intrusions, and design/recommend security systems solutions that will ensure proprietary/confidential data and systems are protected. Specialization Match Note: These individuals have a significant mathematical, coding, and analytic background and are typically hired from the intelligence community. |
Digital Consulting | Digital strategists enhance client productivity through digital technologies that enable new operating models, connected product platforms, analytics and collaboration capabilities. Consultants may help to create platforms for digital customer interactions, digital sales and digital channel distribution options. "Digital" platforms can encompass mobile, web, e-commerce & social media. |
Management Consulting | Mid to senior level consulting role responsible for assessing organizational structure, core processes and competitive strengths and weaknesses. May offer change management assistance, development of coaching skills, process analysis, technology implementation, strategy development, or operational improvement services. Consultants will likely have a specialized industry or sector background. |
Project Mgmt (client focused) | Coordinates the solution delivery for a particular system integration, product application, process redesign or technology upgrade. Maintains timelines of deliverables, coordinates resources and ensures compliance with all budgetary constraints. |
Staff Resourcing Management | Responsible for ensuring an efficient allocation of practitioners/consultants to projects to fulfill client’s demands and achieve project objectives. Considers staffing mix; procurement of contracting services; forecasting market trends to ensure the availability of staff with the appropriate skills for projects. Prioritizes staffing decisions based on client’s requirements, time constraints and budget. Also participates in project performance reviews to effectively allocate staffing resources for future projects. |
Strategy Consulting | Generally senior level consultants with sector specialization. Consult with executive leadership team on key issues related to organizational direction and structure. Provides guidance related emerging technologies, legal/regulatory trends, competitor threats, product evolution and obsolescence. Creates a long term plan to ensure company is properly positioned for the future. |
Technical Consulting | Using a broad spectrum of company and partner technologies, delivers a detailed technical solution, which meets customer requirements. Tasks may include installing new systems applications; updating applications, firmware, and drivers; performing configuration and testing activities; applications programming for assigned modules within a larger program; assisting in the preparation of technical presentations and demonstrations; and participating in customer meetings. |
🧾 Corporate Support
Business Analysis | Analyzes, tracks and reports on key organizational and business metrics enabling divisions within the company to reach efficient solutions. Ensures that internal and external business policies are adhered to and that programs initiated align with the overall strategy and vision of the organization. |
Business Process Analyst (Internal) | Through an understanding of business processes, systems and industry requirements, incumbent formulates and defines operational excellence and continuous improvement objectives through research and fact-finding. Designs or modifies business processes and the corresponding information technology solutions. Performs analysis of business and user needs, documenting requirements, researching gaps and providing process and/or development solutions. |
Business Strategy | Works to facilitate the implementation of a strategic management program, with a view towards improving performance, reducing risk and increasing business sustainability. Analyzes industry trends and reports for the betterment of business performance, process and growth. Develops and delivers presentations, briefings and other forms of communication on strategy. |
Change Agent | The change agent will institute, monitor and evaluate the effectiveness of the proposed change within an organization. May also be responsible for managing the integration of a Merger or Acquisition as well as measuring key success factors during the process. Develops an action plan that is carried out systematically to ensure a seamless transition from the previous system/process/procedure. Successfully communicates the benefits of the change to ease resistance and promote a sense of commitment by employees, towards the proposed outcome. |
Community Affairs | Represents the company as a point of contact between the organization, local officials, and community leaders to ensure a mutually beneficial relationship. Responsible for developing and implementing community programs and opportunities with the local community. Oversee annual initiatives as well as ad hoc programs. |
Corporate Communications | Works with in-house and outside resources to develop, implement and manage internal and external communications to broaden exposure to the business. Develops and sets editorial policy and branding guidelines. Works closely with internal departments such as HR to develop internal communications consistent with the organization's strategic vision and mission. |
Corporate Development | Conducts corporate strategic research on targeted market segments and companies, including size and growth benchmarks, competitive dynamics, and potential partners. Prepares analysis of prospective acquisition and strategic relationship candidates, which includes identifying candidates, opening dialogues, preparing financial models, and assessing market opportunities. May oversee integration of new businesses or acquisitions into the corporate structure. |
Corporate Real Estate | Responsible for all owned and leased properties within the organization's real estate portfolio. Prepares analysis of market conditions and may draft recommendations for senior management review in support of real estate acquisitions. Responsible for managing documentation and lease agreements for real estate portfolio. Works closely with facilities management to assess both current and future space planning needs. |
Investor Relations | Acts as an internal expert to educate and updates investors, shareholders and analysts. Provides periodic updates about analysts' estimates, investor perceptions, industries and peer company performance, and the stock market to the senior members of company management. Maintains security documentation for investors and collaborates with marketing and PR for trade/industry events. |
Project Mgmt (internal focused) | Leads internal projects to ensure that they meet all scope, time, budget and quality expectations, through planning, controlling and managing. Manages corporate and third party vendor efforts to plan, build and implement solutions to internal problems and issues. Manages project financials including business impact. |
Purchasing | Manages tactical purchasing for company or area of responsibility within the company. Optimizes inventory to support production needs and meet target inventory levels. Ensures customer satisfaction (internal and external) by employing continuous improvement projects focused on cost, quality, delivery, and safety. Responsible for the creating, implementing, and maintaining processes designed to reduce shortages, control inventory levels and increase efficiency. |
Quality - Corporate | Utilizes knowledge of relevant industry-specific, national, and international standards (e.g. ISO 9001, ISO 14001, ISO 17025, ISO 27001, ISO 26000, OHSAS 18001) to create quality audits of company processes and management systems. May act as point of contact for outside auditors. |
Sustainability Strategy | Provides leadership, technical direction and counsel in supporting the organization's sustainability initiatives. Works with various business units to ensure all environmental activities and systems are effective and compliant. Coordinates research on improving operational efficiencies and reducing the organization's carbon footprint. Coordinates the organization's charitable giving programs to deepen corporate community involvement. |
Call Center Analysis | Analyzes call center data and reports to identify trends in call volumes, service levels, staffing and other call center functions. Makes recommendations to management on cost reductions, staffing levels and operational performance. |
Customer Service | Responds to customer inquiries or issues via phone, fax or email. May track product issues or order returns and escalate to appropriate functions for resolution. Works closely with sales teams to provide lead generations when appropriate. Job functions may be performed in a call center type environment. |
Customer Support - Generalist | Responsible for all areas of Customer Support for a location, division or business unit. Provides support on all/most functions within the Customer Support function. May rely on subject matter experts for more detailed information/expertise on complex or unusual issues. |
Field Customer Support | Provides on-site engineering and technical support for company products. This may include a variety of troubleshooting of systems and software. Ongoing activities may include equipment maintenance, systems upgrades, stress testing and necessary systems repairs. May coordinate with regional technical support centers for remote diagnostics and assessment. |
Implementation Specialist | Provides custom integration implementation support on products at the customer site, including pre-site inspection, initial installation, implementation, customization, integration and outline orientation for the customer. Works closely with Sales, Project Managers and other technical support to ensure a smooth implementation and transition from start-up to integration/production mode. |
Maintenance Planning/Scheduling | Responsible for developing maintenance programs and plans for preventive and corrective maintenance. Manages the work order and maintenance tracking systems. Responsible for establishing survey and inspection programs. Maximizes the utilization of maintenance resources, responsible for spare parts strategy. Ensures warranty issues are resolved. Participates in the preparation of the maintenance budget, providing cost estimates for the projects; monitors costs against budget. Supports turnaround activities; assists in development of critical path plans and budgets. Provides information for weekly and monthly reporting requirements. Ongoing communication with operations management and procurement staff. |
Product Support (1st Tier) | Provides first tier technical support directly to customers via phone, web or email communications. Works with customer to diagnose problems and/or resolve questions. Escalates complex issues to appropriate technical experts. |
Service Dispatch | Coordinates efficient and timely customer installation and repair assignments by dispatching appropriate field staff to customer site. Responsibilities include continuously monitoring and adjusting work assignments to insure optimum tech productivity and maintaining customer satisfaction. |
Technical Support Engineering | Provides technical product support to field engineers and technicians for complex problems on company products. May interact with customer and company personnel to isolate and fix product issues. Provides design, reliability and other technical feedback to R&D. Provides updates to technical product documentation as issues are identified and fixed. Creates tests and diagnostic tools to identify and fix recurring issues as well as potential difficulties. |
📊 Data
Customer Analytics | Analysts utilize a variety of statistical reporting, data analysis and visual display methodologies to monitor customer browsing & purchasing trends to enhance the end-user's experience. Develops, and deploys data queries to monitor the success of e-commerce marketing campaigns on a variety of digital platforms. Provides summary reports or updated dashboard views for management. |
Data Analytics | Responsible for performing general analytics and statistical modeling on existing data sets in various areas of the business (e.g., Market Economics, Supply Chain, Marketing/Advertising, Financial Services, Scientific Research, etc.). Activities include: defining data requirements, data collection, processing, cleaning, analysis, modeling and visualization. Examines and identifies data patterns and trends to help answer business questions and improve decision making. Provides inputs for complex Data Science and Big Data Mining projects. Identifies areas to increase efficiency and automation of data analysis processes. |
Data Management | Responsible for the company's data management, ensuring that the data that underlies an organization is available, accurate, complete and secure. This includes the processes, people and technology that will provide effective data management. Reviews existing data models to understand current environment. Creates conceptual, logical, and physical master data models (entity-relationship diagrams). Incumbents may utilize data modeling & data administration tools (i.e., Erwin, Designer/2000, Rational Rose, Power Designer, Embarcadero, System Architect) etc. |
Data Reporting Analyst | Reporting Analyst will construct a set of criteria for efficiently reporting data, taking into account the company’s policies and goals. May work close with developers to modify the database to improve data extraction techniques. Also trains employees on how to use the reports/data to assist decision making. |
Data Scientist | Creates data mining architectures/models/protocols, statistical reporting, and data analysis methodologies to identify trends in large data sets. Analysis may be applied to various areas of the business (e.g., Market Economics, Supply Chain, Marketing/Advertising, Scientific Research, etc.). Researching and applying knowledge of existing and emerging data science principles, theories, and techniques to inform business decisions. At higher career levels, may conduct scientific research projects with the goal of breaking new ground in data analytics |
🛠️ Development Support
Algorithms Engineering | Responsible for the design, implement and evaluation of complex algorithms for product development. Analyzes data to discover patterns. Tests and assists in the verification and validation process of the product design. |
CAD Engineering | Configures, deploys, maintains and upgrades CAD applications and processes. Performs preliminary design analyses, formats drawings to comply with CAD standards, and translates manually-drawn documents to CAD drawings |
Commissioning & Start-Up Engineering | Plan, prepare and coordinate pre-commissioning/commissioning/start-up activities leading to project completion. Develop and ensure adherence to a detailed commissioning schedule and plan, covering all aspects of pre-commissioning and start-up phases through to handover. Prepare and/or update a comprehensive commissioning manual. Develop a reporting structure and accountabilities for the commissioning team. Plan and coordinate the commissioning/start up schedule and necessary work with third party providers. Develop pre-commissioning test procedures and documentation. Correct any deficiencies found. Ensure compliance and progress reports are produced in accordance with client and legislative requirements. Liaise with government agencies where required to obtain necessary approvals prior to start-up. Prepare client acceptance forms and ensure satisfactory sign-off is obtained. Develop comprehensive quality, environment and safety commissioning plans. |
Documentation Management | Responsible for administering and controlling the Engineering Change Notice System. Implements document changes and coordinates internal organization's communications to ensure changes are documented. Responsible for the reporting of updated change information. Maintains controlled documents in compliance to organizational policies, GMPs and GLPs. |
Engineering Program/Project Management | Manages technical programs, projects and initiatives affecting area goals and objectives. Drives the creation and management of cross-functional leadership teams; facilitating and coordinating a variety of technical program plans, tasks, and milestones. Maintains an awareness of industry trends, business conditions and internal processes and practices to influence the success of programs and initiatives |
Human Factors Engineering | Evaluates human performance concerns and issues by analyzing user needs, designing interfaces, and developing and conducting usability testing. Understands both user and business needs. May conduct research studies such as interviews, lab vs. real world, time in motion studies, etc. |
Industrial Design | Responsible for the development of conceptual designs and physical models by hand or with the aid of CAD equipment. Creates design ideas based on appearance, usability, safety and cost constraints. Works closely with product development, marketing, manufacturing and sales organizations to ensure a product design that meets customer expectations and/or manufacturing limitations. |
Localization Engineering | Identifies and prepares resource files for localization. Verifies localized files and reintegrates them into the product. Modifies user interfaces to localized version. Provides localization guidance to development teams and troubleshoots localization issues. |
NPI (New Product Implementation) Engineering | Responsible for the transition of products from R&D into full production readiness. Responsible for creating requirements and specifications for production test tools, either directly with development teams or by collaborating with product test engineers. May develop and define product support plan. Works closely with R&D and Operations to ensure proper operational support is in place for full production of new products. |
Package Engineering | Designs and develops packaging solutions for existing and next generation consumer and office products. Responsible for delivering sustainable design alternatives, samples and cost effective supply solutions. |
PCB Layout Design | Responsible for preparing complex circuit board layouts to meet the physical and performance requirements as defined by electrical, mechanical and environmental project specifications. Checks dimensions, writes specifications and verifies completed drawings or digitized plots. Performs and may plan mask design work. |
Release Engineering | Deploys changes to products from development environment to test and production environments. Works closely with development engineers to ensure product release timelines are met. |
Scrum Project Management | Responsible for facilitating a cross functional agile collaborative team in iterative technology development including: managing stakeholder expectations regarding target scope, schedule and budget; removing impediments that hinder project progress; facilitating daily scrum, sprint planning, sprint demo and iteration meetings; monitoring the progress of the sprint; helping teams estimate iteration deliverables and increase velocity; managing development tracking system to include product and sprint backlogs; promoting continuous communication; monitoring and helps improving team dynamics; motivating and acting as the glue that holds the team together; Subject Matter Expert for agile methodologies and practices. |
Sustaining Engineering | Researches, develops, and prepares specifications for improvements to existing and/or new products, processes, equipment, and technology. Identifies quality and cost improvement opportunities. Evaluates, develops and verifies product concepts to ensure that products being developed are reliable and conform to specifications. |
Technical Writing | Develops documentation for online Help systems or web pages; and release notes, technical notes, and product-feature guide. Writes, edits and proofreads work before release. |
🚚 Distribution
Distribution Analysis | Reviews and analyzes the organization's distribution systems. Participates in selection of sites for distribution centers based on organizational needs. Makes recommendations on location of inventory mix to ensure most efficient distribution. |
Distribution - Generalist | Responsible for all areas of Distribution for a location, division or business unit. Provides support on all/most functions within the Distribution function. May rely on subject matter experts for more detailed information/expertise on complex or unusual issues. |
Import/Export | Coordinates import and export administration while maintaining compliance with all applicable federal and international regulations. Coordinates booking and pricing of international shipments (import, export, and international air) and ensures all international shipments are properly booked, traced, and delivered. Ensures all international documentation is accurate and filed according to import/export guidelines and time lines. Interacts with U.S agencies and foreign customs agencies to ensure customs compliance. |
Inventory Control | Evaluates, establishes, and maintains inventory levels for various storage locations. Tracks raw material loss and makes recommendations to reduce scrap. Performs cycle counts and reconciles discrepancies. |
Logistics | Responsible for planning and analyzing the logistical resources required to effectively and efficiently flow an assigned group of products through the supply chain. Develops and maintains a master schedule, which pertains to transportation information, routing, carriers and cost effectiveness. Focuses on identifying delivery problems, solutions, and improvement of transportation service levels. |
Material Handling | Responsible for packing, assembling and loading products, as well as counting, weighing, recording data and applying tags and labels to items being packaged. Performs various warehouse duties related to receiving and storing goods. |
Order Fulfillment | Reviews incoming customer orders and then packages and prepares items for shipping. Required to observe certain safety and quality procedures. May also be required to operate certain types of machinery to move/handle goods and report any problems to the supervisor. |
Shipping/ Receiving | Gathers, verifies, and packs items for shipment according to specifications and the transportation methods used. Records received and shipped items according to established procedures. Packages and transfers requested supplies/parts to customers. May report stock damage and spoilage. May perform related clerical duties, such as preparation of transfer slips, control of pick cards, and maintaining records. |
Supply Chain Management | Manages distribution activities from the sourcing of raw materials through delivery of the final products to customers. Implements inventory controls and reviews procedures for compliance. Maintains working relationships with external vendors to ensure the availability of raw materials, components and sub-assemblies. |
Traffic | Researches various transportation methods and carriers. Monitors costs and performance to ensure cost effective and efficient methods are being used. Identifies and selects carriers to use for shipment of goods. Traces and resolves problems related to shipments. |
💰 Finance
Accounting | Applies principles of accounting to analyze financial information and prepare financial reports. Compiles and analyzes data to prepare entries to accounts, such as general ledger accounts, documenting business transactions. Analyzes financial information detailing assets, liabilities, and capital, and prepares balance sheet, profit and loss statement, and other reports to summarize current and projected company financial position. |
Accts Receivable/Accts Payable | Responsible for the application of payments to appropriate accounts. Reviews and posts receipts, reconciliations and journal entries. Processes and monitors accounts payable process, bank reconciliations and check runs. |
Asset Management | Responsible for managing, planning activities, monitoring and strategic analysis of the company's assets to ensure maximum returns are realized. Scope of analysis also extends to assets that are on lease. May also perform audits to verify tangible assets as well as prepare the accounting, legal and tax documentation to report on these assets. |
Audit/Compliance | Works with process owners and department managers to develop, implement, monitor and manage the company's compliance with internal control requirements. Provides training and guidance to managers responsible for implementing and managing key controls. Follows up on the implementation of management action plans to address any identified control gaps. Audits ongoing processes to ensure continued compliance. |
Controller | Manages the budgeting and financial reporting process for the corporation (Corporate Controller), business unit, division or location. Ensures that financial transactions and reporting are in compliance with all relevant government regulations. Regional or line business controllers monitor and approve organizational expenses within the established budget and provide regular financial summaries to corporate financial personnel. |
Cost Accounting | Cost Accounting is a specialized area of internal management accounting focused on allocating and analyzing costs including: allocating direct and indirect costs to products and services; analyzing historical costs (materials, labor, equipment depreciation, repairs, assembly, operating costs, etc.); developing variance analysis reports comparing actual to budgeted costs; and pricing new products or services by developing unit costs and projecting expenses. |
Credit & Collections | Coordinates and processes documentation, invoice dispute resolution and payment for accounts. Performs account analysis and researches payment and account discrepancies. Identifies and verifies transactions and expedites a resolution of various invoicing issues. Provides collection resolution support between the customer, sales representative and the company. |
Finance - Generalist/Analysis | Management employees are responsible for all areas of Finance for a company (CFO), location, division or business unit. Provides support on all/most functions within the Finance function. May rely on subject matter experts for more detailed information/expertise on complex or unusual issues. Match Financial Analysts and finance support personnel that perform a variety of financial duties. |
Financial Planning & Analysis | Analyzes financial data to formulate forecasts, profit and loss accounts, financial models and variance analysis for different programs within the organization or for the company as a whole. Presents this data to management to aid decision making. Also conducts risk assessments and contingency plans to ensure the organization’s future status as a going concern. |
Financial Systems | Develops, implements and maintains company financial systems. Identify system upgrades, enhancements and process improvements opportunities, manage and facilitate the requirements, design, testing and implementation of financial system projects and initiatives driving productivity, automation and cost reduction. Works closely with stakeholders from Finance and IT. May work with third-party vendors for service, support and training of products. |
Fraud Analysis | Works to identify and mitigate potential fraud schemes. Develops and recommends process improvements and controls throughout the organization to limit fraud. Analyzes data from multiple sources to identify potential trends in fraudulent behavior. |
Information Systems Auditor | Reviews and assesses the adequacy of internal controls, policy and procedures and the company's ability to meet regulatory compliance in the IT area. Produces reports that include findings and recommendations for improvement derived from the internal audits. Provides training and guidance to managers responsible for implementing and managing internal controls. |
Payroll | Responsible for the accurate and timely processing of company's payroll, including tax filings and regulatory compliance. Processes non-time related payments, e.g., bonus, severance, vacation payouts, etc. Accurately computes and documents all time and labor changes. |
Revenue Accounting | Responsible for reviewing, analyzing and recording new bookings and revenue recognition in accordance with accounting principles and company policies. Ensures appropriate revenue accounting of all contract bookings and sales. Monitors issues that may impact future revenue. Works closely with Sales, Operations and other Finance functions. |
Risk Management | Develops and maintains corporate-wide risk management program. Manages the process of identifying and assessing the risks affecting the business. Reports to senior management on results of assessment with recommendations on reducing risk to the organization. Identifies key internal controls to mitigate these risks. |
Stock Plan Administration | Responsible for the day-to-day administration of all company stock plans. Administers company's equity compensation programs and acts as lead contact for third party vendors. Processes new grants and other transactions with an understanding of accounting, tax and legal implications. |
Tax | Prepares and reviews federal, state and local income tax returns within deadlines. Assists in the preparation of the annual and quarterly tax provision. Responsible for handling tax compliance inquiries. Performs quarterly tax account reconciliations and handles corporate and partnership extensions. |
Treasury | Responsible for the design and implementation of the Company's external capital structure and global cash management systems, as well as for the identification and management of the financial risks to the Company's income statement and balance sheet associated with capital access, casualty and property exposures, commodities, credit, and currencies. Maintains accounting and internal control procedures to support proper recording of cash transactions in books and records. |
🎮 Gaming
Game Animation (2D/3D) | Responsible for creating graphical animation of characters and objects from graphics based on concepts/requirements from clients or concept design artists. Develops storyboards and builds 2D/3D models to create the illusion of movement when recorded in sequence. Ensures movements of animations are synchronized with soundtracks and audio requirements. Edits animation scenes and dialogue recordings for good story flow and adherence to specific length requirements. Delivers in accordance to the artistic direction of the project. Expertise in technical software packages, such as Flash, 3D Studio Max, Maya, Character Studio, Lightwave, Softimage and Cinema 4D. |
Game Art (2D) | Responsible for two-dimensional art designs and contents for interactive media works (i.e. games, cartoons, animations), including characters, objects, backgrounds and worlds. Develops and designs 2D graphics and illustrations according to project needs. Takes verbal concepts through to final execution of artwork for use in the interactive media. Possesses excellent design skills, including effective use of color, form and composition. Expertise in software like Photoshop and Flash. |
Game Development | Responsible for design and development of software applications for video games. Develops programming codes that run the games for different software platforms. Tests codes and solves bugs reported by game tester. Expertise in programming languages, servers, and 3D graphics programming for games and simulations. |
Overall Game Design | Responsible for the end-to-end design of a video game including: game level/mission design, game content/plot design, game mechanics/systems design, game mathematical design. Works as part of a multidisciplinary team ensuring alignment across all disciplines to realize the game vision and design. Supports/advises the creation and maintenance of game documentation. Involved in mapping and building the game environment, researching/developing game characters and plot, and planning gameplay technical aspects. May oversee testing and may require programming expertise. |
🧑💼 General Management/Executive
Chief Executive Officer/Executive Support | CEO: This is the top Corporate executive responsible for developing and executing the highest level of corporate strategy. Strategic initiatives are delegated to key functional or business unit executive vice presidents. Executive Support personnel provide administrative support to the CEO. More senior level exec support personnel may coordinate key projects across the organization. |
COO/Operations Management | Oversees daily corporate operations, reporting to a company chairman or CEO. Direct reports include VP's of major departments such as administration, sales, marketing, manufacturing or customer support. Also match to this role those individuals responsible for implementing the various strategic initiatives of the COO that cross major functional areas. |
Strategic Business Unit/Div. Mgmt | Manages all operations within a specific division or business unit of the company. Responsible for a majority of the following areas: sales, marketing, finance, administration, engineering and sales/support. Has direct line P&L accountability and acts as the division head to company headquarters. |
Top Regional Executive | Manages all operations within a specific geographic region. Responsible for a majority of the following areas: sales, marketing, finance, administration, engineering and sales/support. Has direct line P&L accountability. |
🔬General Research & Development
Generic Development Engineering | Responsible for the multi-discipline design, development and implementation of products. Employees who specialize in one discipline by a majority of their time should be matched in that specific discipline. The head of the R&D function would be matched here. Management levels - will include managers who supervise more than one engineering discipline. Support levels - will include technicians who support more than one engineer discipline. |
💻 Hardware
Analog Engineering | Responsible for the design, development and implementation of analog circuitry. Involved in all aspects of IC design from conception to product support. |
Asic/Digital Design | Responsible for the design, implementation and evaluation of digital design in integrated circuits. Incumbent converts product specifications into design requirements. Models and simulates digital circuits using simulation tools. |
Electro-Mechanical Engineering | Responsible for designing, developing, and modifying electronic or electro-mechanical components/boards for hardware systems. Includes new design, as well as modification activities that results in product enhancement. Activities encompass design, analysis, and testing. |
Electronic Design Engineer | Assists product developers and hardware engineers with design/diagram requirements for electronic components/circuits. May work directly with clients to develop custom components. Also responsible for testing equipment to gain insight into improving performance and reliability of electronics. Maintains documentation regarding costs, designs and quality control of the electronics. |
Engineering - Acoustics | Acoustics engineers apply the knowledge of sound and audio to perfect the quality or manage the effect of audio signals and transmissions. Engineers may focus on electronic circuits that replicate specific audio profiles or design systems to minimize the negative impact of sound such as unwanted vibrations, high decibels or unwanted frequencies or harmonics. |
Hardware - Multi | Managers are responsible for multiple areas of hardware development for a product, division or business unit. Engineers design hardware products that include a variety of hardware sub-disciplines. |
Mechanical Engineering | Responsible for the conception, development and testing of mechanical systems. Conducts product integrity tests, to prove design concepts and product reliability. |
Mixed Signal Engineer | Responsible for the design, development, implementation and evaluation of mixed signal integrated circuits. Involved in all aspects of IC design from conception to product support. Converts product specifications into design requirements and models circuits using simulation tools. |
Optical Engineering | Designs, develops, implements and evaluates optical systems such as digital sensors, imaging optics, lasers and LED light sources. Develops specifications and defines acceptance criteria for optical components and modules. |
Systems Architecture | Responsible for the overall technical roadmap, architectural design and system specifications for a company product or system. Provides expertise to others regarding system design, development, architecture and integration. Establishes and maintains technology standards, evaluates new technologies and technological innovations. |
Wireless Engineering | Designs, deploys, optimizes, and troubleshoots the operation and support of wireless equipment. Designs and implements component changes which improve or sustain quality performance on the network. Develops design modification options and recommends solutions. Incorporates new technologies e.g. 4G+ compatibility & optimization. |
👥 Human Resources
Benefits | Manages administration of company-wide benefits plans and programs, including health & welfare, retirement, workers' compensation, employee assistance, etc. Provides general counsel to employees and retirees about benefit plans and programs. |
Compensation | Analyzes competitive market data to provide pay and level recommendations. Consults with managers and HR Business Partners on pay recommendations, job evaluations and employee communications. Designs new programs for base pay, incentive pay and performance management. Conducts job analysis and evaluation activities to ensure proper classification of jobs. |
Compensation & Benefits | This position is responsible for researching, analyzing, and collaborating in the design, development, and direction of compensation and benefits programs to support the organization’s objectives. Essential functions of this role include: designing compensation programs and strategies for hourly and salaried employees, maintaining competitive and cost-effective compensation programs, designing health and welfare benefits programs, coordinating and overseeing headcount reporting and administration, and providing consultation, training and education for supervisors, managers, and employees on Company compensation programs. |
Diversity | Diversity work is focused on employment and/or supplier diversity regulations including: ensuring compliance with internal and external policies, laws, and regulations; compiling and reporting diversity statistics to employees, top management, and public/government agencies; monitoring compliance efforts and partnering with HR colleagues to investigate and address employee grievances; may direct the processing of complaints and the organization’s defense before administrative or judicial proceedings; and may also include diversity program development and training. |
Employee Experience | Develops and implements strategies to provide an engaging experience for the employees throughout the life cycle of their career with the organization. Works with cross-functional teams to design onboarding, work-life balance, performance management, career pathing, retention and recognition programs that drive engagement while creating a positive and inclusive work environment. Conducts employee surveys and studies workforce trends to proactively address employee concerns within the organization. |
Employee Relations | Establishes and maintains positive relationships between employers and employees. Acts as a consultant to management on policies and procedures. Assists in the resolution of specific disciplinary or grievance cases. Counsels managers and employees on issues affecting workplace dynamics. Communicates with employees and corporate attorneys to ensure that the workforce is aware of company policies. |
Employment | Responsible for recruiting, as well as sourcing, screening, interviewing and reference checking. Manages candidates and temporary employees in cooperation with customer relations and program reporting. Ensures the maintenance of accurate records and reports concerning all phases of the recruitment process. |
Global Mobility | Manages administration of corporate global mobility programs, including permanent relocations and expatriate assignments. Designs corporate mobility policies and guidelines. Provides guidance to HR partners on application of policy. Coordinates the processing of work visa, permits and other immigration applications with legal counsel, immigration and applicants. Works closely with payroll (home and host locations) to administer appropriate compensation package for employee. Coordinates tax preparation assistance with outside vendor for applicable situations. |
HRIS | Supports and maintains the Human Resource Information Systems. Serves as a technical point-of-contact and assists with ensuring data integrity, testing of system changes, report writing and analyzing data flows for process improvement opportunities. Also supports HRIS upgrades, patches, testing and other technical projects. |
Human Resources Generalist | Responsible for all areas of Human Resources for a location, division or business unit. Partners with management to provide strategic HR solutions to business issues or objectives. Provides support on all/most functions within the Human Resources function. May rely on subject matter experts for more detailed information/expertise on complex or unusual issues. |
Human Resources Operations | Responsible for providing 1st level HR support to employees via an interactive voice response (IVR) system or web portal. Processing routine HR transactions that cannot be completed through manager or employee self-service applications. Escalates sensitive or complex issues to a subject matter expert. In addition to supervising HR Service Center staff, management levels will run and review metrics on Service Center performance and oversee process improvements ensuring accurate and efficient results. |
Internal/Employee Communications | Writes and edits internal communications for the organization. Develops and manages internal branding to ensure consistency in application and messaging. Implements and manages tools and software for internal communication, collaboration, and knowledge sharing/management. Works with HR to design communications for employee policies and programs. Develops timelines and communication plans for important or complex topics to ensure clarity in message. |
Labor Relations | Prepares information and advice for management’s use and may participate in labor negotiations, contract administration, collective bargaining process with the union, contract language interpretation, application, interpretation and grievance procedures as well as arbitrations, litigations, and hearings. Serves as a liaison to resolve disputes between employees and management when issues arise concerning salary, healthcare plans, pensions, union or management practices and other contractual grievances. Assist with union contract negotiations and enforcement, and internal/external organizing. Develops and maintains positive, constructive union-management relationships. |
Organizational Development | Responsible for large-scale organizational change management efforts and organizational development activities. Conducts talent assessment and succession planning for assigned business units, organization design analysis, mentoring and coaching training, team building and meeting facilitation. |
Training & Development | Training & Development work includes developing training curriculum/materials, selecting appropriate delivery mechanisms, delivering training, and monitoring training effectiveness for the general workforce and for targeted discipline/technical areas including: discipline/technical training, discipline-specific professional and process/tool knowledge training, discipline-specific competency training, non-technical training, training on general workplace standards, processes, and tools, training on general skills and competencies, and training on leadership and management development. May develop training curriculum/materials. May select and/or oversee vendors to develop training content or conduct training. |
Workforce Analysis | Transforms organizational metrics/data into useful insight to assist leaders in making more informed decisions about their workforce. Also collects and analyzes data related to various organizational processes and procedures to continuously improve those processes. Uses data as evidence to support proposed changes within the organization, to drive business performance and growth. |
🗃️ Information
Audio/Visual Support | Responsible for installing and operating audio/visual equipment within the company. Sets-up requested equipment (video conferencing, video cameras, remote control devices etc.) for meetings and troubleshoots any issues with the equipment. May recommend new products or updates for purchase. |
Business Systems Analysis | Acts as liaison between the business users and IT. Makes recommendations to address specific business needs for information technology based solutions. Collaborates with multiple cross-functional areas externally and internally in the implementation of system and business processes. Defines system scope and objectives as well as the content of required documentation. Evaluates new software products to determine their applicability to current and future IT environments. Manages vendor relationships including issue notifications and follow-up until resolution. |
Cloud Engineering | Cloud Engineers work in partnership with Developers, Testers and Product Managers to design, operate, grow and improve large-scale web based "cloud" services (Saas). Coordinates with specialists in web database design, data storage, security and site reliability specialists. |
Cloud Services -Operations | Service Operations Specialists operate and maintain integrated and scalable systems, networks, and platforms associated with web based "cloud" services. Operations staff support and troubleshoot applications availability, key properties, systems, networks, and servers. May manage or coordinate with operations analysts, database administrators, systems administrators, configuration specialists, and network administrators. |
Cloud Services -Reliability | Responsible for assuring highly reliable functionality in web based "cloud" service software (Saas) products. Partner with engineering teams to architect new services. Participate in the design of architecture and automation to deliver against requirements for functionality, scalability, performance, and reliability. Serve in on-call rotation or 24/7 team to respond to escalation of issues. |
Cyber Security Incident Response Analysis | Investigates and analyzes all response activities related to cyber incidents within the network environment or enclave. Collects data from a variety of Computer Network Defense (CND) tools, including intrusion detection system alerts, firewall and network traffic logs, and host system logs to analyze events that occur within their environment. Provides operations for persistent monitoring of all designated networks, enclaves, and systems. Interprets, analyzes, and reports all events and anomalies in accordance with computer network directives, including initiating, responding, and reporting discovered events. Executes first level responses and addresses reported or detected incidents. Distributes directives, vulnerability, and threat advisories to identified consumers. |
Database Administration | Performs and oversees activities related to day-to-day database maintenance and support including: creating and monitoring backups, refreshing development/QA databases as needed, editing indexes and performing installations and upgrades. Involvement in database planning, creating standard operating procedures and policies. Participates in establishing database objects such as tables, views, stored procedures, and triggers along with the designing of the basic structure of the database. |
Database Engineering | Develops and designs database solutions. Improves existing designs and processes to increase productivity and performance. Manages data migrations and conversions. Troubleshoots data design and processing issues. Analyzes data base relationships and attributes. Optimizes databases with efficient indexes and table relationships. |
Data Center Operations | Responsible for the management, operations, and evolution of corporate datacenters. Monitors equipment systems, working with systems analysts and network engineers to troubleshoot issues. Develops and implements plans for center upgrades, center migrations etc. Network/computer operators assume constant vigil over systems by monitoring key center metrics. |
Data Storage Engineering | Storage Engineers design, plan, install, configure, and monitor the usage of storage networks, subsystems. They create data replication/disaster recovery programs and algorithms. Formulate policies, procedures, and standards of storage management. Troubleshoot, diagnose, and resolve complex storage problems, working closely with product development engineering. Serve in on-call rotation or 24/7 team to respond to issues. |
Desktop/PC Support | Provides support to end-users in the operation and maintenance of PCs and other computer hardware and software. Repairs, troubleshoots, and maintains desktop. Sets-up and configures new PCs in line with company standards. Installs new hardware. Updates asset management database as new equipment is installed. |
Disaster Recovery | Provides analysis and consultation to organization on the development of application and hardware recovery plans. Develops, supports and communicates disaster recovery methodology, policies and standards in order to promote and provide awareness for such strategies. |
Help Desk Support | Provides remote support to users hardware and software problems. Takes calls from users, diagnoses problems, and recommends and/or implements solutions. Acts as first contact for office equipment user support, including copy machine, printer and phones. Handles department general administration tasks including document management. Logs all help desk interactions and administers help desk software. |
Information Systems Security | Responsible for the identification, tracking and management of enterprise risks. This includes performing risk assessments and measuring the success and effectiveness of mitigation efforts. Identifies, evaluates, tests and implements appropriate security products, tools, and systems to establish and ensure a secure infrastructure. Performs assessments of systems and networks with the IT environment or enclave and identifies systems and networks that deviate from acceptable configurations, enclave or local policy. Articulates security policies, guidelines and standards to customers and developers. |
Information Technology - General | Responsible for all areas of Information Technology for a location, division or business unit. Provides support on all/most functions within the information technology function. May rely on subject matter experts for more detailed information/expertise on complex or unusual issues. Management levels: Typically the head of Information Technology for a location, division, or business unit. Professional/Support: Typically found in smaller regional offices where employees may be the only local support in information technology. |
IT Project/Program Manager | Oversees and provides direction throughout the duration of the project, from the design stages to beta testing, through to final production. Functions performed include defining goals/deadlines, tracking budget constraints, maintaining support documentation and responding to contingencies during the IT cycle of events. |
Network Engineering | Maintains and evaluates network performance by monitoring performance, availability and capacity of networking systems and their components. Troubleshoots issues, consulting with third party vendors as necessary. Analyzes and recommends security procedures and configurations to protect network infrastructure. |
Network Planning | Analyzes network architecture and makes recommendations based on immediate and long-term business needs. Evaluates new technologies for possible integration into existing network systems. Conducts feasibility and cost studies for recommended changes/upgrades. |
Programming Analysis - Applications | Develops and maintains front-end applications to meet the business needs of the organization. Provides analytical support in the conceptualization, development and implementation of applications. Provides technical advice and consultation on complex, critical programming applications. |
Programming Analysis - Systems | Defines specifications for complex operating (back-end) software programming applications and modifies and maintains complex existing applications using engineering releases and utilities from the manufacturer. Designs, codes, tests, debugs and documents those programs. Monitors database integrity. May be responsible for installing, configuring, and maintaining operating systems workstations and servers, including web servers and architecture related to hardware and telecommunications equipment. May assist with the evaluation of new and existing software products. |
Systems/Network Administration | Monitors systems and network performance. Manages network hardware and software resources. Maintains and troubleshoots infrastructure, hardware, and systems connectivity. Configures and troubleshoots hardware/software. Centralizes application deployments. Configures and maintains desktop and server system. Participates in migrations and enterprise-wide upgrades. Manages user accounts. |
Systems/Platform Architecture | Develops of high level system architectures and IT platforms. Defines and drives the realization of a target architecture that advances both business and IT strategies. Provides technical assistance in identifying, evaluating, and developing systems and procedures that are cost effective and meet business requirements. Keeps current with emerging technologies and recommends those with impactful application. |
Telecommunications Analysis | Responsible for voice and data communications services. Oversees installation and repairs of telephony systems, data switches and networks. Analyzes the needs of the user and recommends solutions to hardware and/or software systems. Monitors operation of data telecommunications systems and services of vendors, including supporting contract negotiations with vendors. |
Telecommunications Engineering | Provides engineering support of multi-user telecommunications system hardware and software, to include design, installation, analysis, operation, maintenance, training, and problem resolution. Investigates, plans, implements, and tests telecommunications software. Examines feasibility and value of proposed and existing telecommunications hardware. |
Web Security Specialist | Proactively identifies and tracks vulnerabilities in web security and develops containment or remediation procedures to reduce the risk to the organization. Researches web-based security breaches. Upon identification of potential or real security breaches, works with web developers to eliminate the threats. Designs and develops security procedures for implementing penetration testing methodologies. |
⚖️ Legal
Contract Administration | Responsible for the administration of company contracts. Reviews contract documents and correspondence. Participates in contract negotiations. Reviews performance in contracts for compliance as defined by terms of contracts. Evaluates the need for amendments or extensions. |
Corporate Compliance | Oversees worldwide corporate compliance program. Identifies potential areas of vulnerability and collaborates with other corporate functions to resolve issues. Develops training programs for employees on compliance programs and issues. At management levels, may provide guidance to senior management and the Board of Directors on ethics, business conduct and compliance issues. |
Data Privacy & Security Compliance | Evaluates and improves processes for investigating, documenting, and reporting unauthorized access or disclosure of personal information. Develops, implements, and updates data related privacy policies, standards and procedures, and corrective actions as needed in response to complaints concerning the organization's processing of personal information. Maintains and updates the IT Privacy Program Strategy in collaboration with legal and governance teams. Creates and delivers privacy related training programs and anti-phishing awareness campaigns for all employees, contractors, and any appropriate third parties. Responsible for privacy program risk assessments and resulting mitigation and remediation plans. Maintains current knowledge of applicable data protection laws and accreditation standards. Collaborates with the cyber security branch to lead discovery, prioritization, and implementation of privacy solutions. |
Governmental Affairs | Responsible for state legislative, regulatory, and public policy matters. Develops and implements legislative strategies, monitors legislation and coordinates state association management, key contacts programs, training and compliance. Oversees corporate initiatives and works with local government affairs to coordinate community affairs activities. |
Legal Assistant / Secretary | Drafts documents and gathers data in conjunction with regulatory filings. Maintains corporate records by maintaining complete and accurate minute books of Board and Committee meetings and filing annual reports. Prepares responses to discovery requests in litigation. Monitors changes in laws and regulations that may affect company business. Organizes and tracks work in the legal, compliance and risk functions. |
Legal Counsel | Manages legal business matters pertaining to the organization. Acts as advisor on legal issues involving the organization's government and regulatory compliance. Reviews legal data and advises organization on appropriate legal action to be taken. Demonstrates experience in general corporate matters, including corporate organization, securities compliance, drafting transactional documents, license agreements, data privacy, risk management, and contract management. |
Legal - General Management | Responsible for all areas of the Legal function for a location, division, or business unit. Provides support on all/most functions with the Legal Functional Area. May rely on subject matter experts for more detailed information/expertise of complex issues. |
Paralegal | Examines, prepares and processes a variety of technical legal documents. Reviews incoming material and determines the need for assembly and preparation of a variety of legal documents, e.g., complaints, motions, orders, answers, pleadings, and subpoenas. Provides litigative case management and organizes cases for court presentation. |
Patent Law | Has primary responsibility for legal aspects of patent licensing. Takes a lead role in legal aspects of patent licensing matters for the company, including preparation of offensive and defensive patent positions and negotiation of licensing agreements. Advises on patent licensing strategy for the company. |
🏭 Manufacturing
Assembly | Assembles components in accordance with approved manufacturing procedures. Performs in-process quality checks on sub-assemblies and finished product. Work may be done in a clean room environment. |
Component Engineering | Responsible for selecting, approving and qualifying purchased components utilized in assemblies or end products. Ensures selections are both cost efficient and reliable. Troubleshoots issues with purchased components. Works closely with developers to evaluate design reviews of components. |
Machine Operations | Sets up and operates manufacturing equipment used in the assembly process. Responsible for checking equipment tolerances and output quality. May make minor adjustments and/or repairs to equipment in order to maintain production and quality levels. |
Manufacturing Engineering | Provides technical support to manufacturing process. Develops methods and processes to resolve production issues and improve safety, costs and overall production efficiency. Creates and maintains appropriate documentation on production process. Implements continuous process improvement projects. |
Manufacturing Equip. Maintenance | Responsible for the selection and maintenance of equipment used in the manufacturing process. Responsible for the set-up, calibration and troubleshooting of equipment. |
Manufacturing - General Mgmt | Responsible for all areas of the Manufacturing function for a location, division, or business unit. Provides support on all/most functions with the Manufacturing Functional Area. May rely on subject matter experts for more detailed information/expertise of complex issues. Acountable for all processes/teams associated with manufacturing, engineering, and production in a plant including manufactuirng engineering, production operations, repair and maintenance operations, production planning and control, and quality. |
Materials Planning | Determines material needs and availability of stock. Works closely with operations, purchasing, engineering, and quality departments to achieve production goals. Insures that the required parts and materials are available to meet both customer and inventory needs. Rearranges production schedules to meet changing requirements such as customer orders, manpower, or material shortages and plant load. |
Mfg Execution Sys (MES) Config & Impl | Responsible for designing, developing and implementing Manufacturing Execution Systems (MES). Designs automation technology solutions for manufacturing process optimization. Analyzes and develops process flows that document the transformation of raw materials to finished goods. Guides automation integration into manufacturing environment. Reviews and monitors implementation and change activities. Ensures process automation and control systems meet all compliance, safety, quality, and reliability design criteria. |
Process Engineering | Responsible for engineering work related to planning, devising and adapting methods to improve manufacturing production. Examines equipment, processes, operations and assembly to reduce costs while simultaneously enhancing the quality of output. Improves manufacturing efficiency by analyzing and planning work flow, space requirements and equipment layout. |
Procurement | Responsible for the purchasing of raw materials and components used in the manufacturing process. Optimizes inventory to support production needs and meet target inventory levels. Reviews processes to ensure optimal cost, quality, delivery and safety of materials. |
Production Planning | Assists in the preparation and planning of production schedules to expedite and coordinate the movement of parts/products through various operations. Develops and maintains inventory strategies to minimize inventory while maximizing flexibility for lead-time and customer demand. Responsible for coordinating and managing quarterly inventory and returns to suppliers, as well as setting up and coordinating new product releases. |
Product Test Engineering | Works with development engineers to develop, execute, and track the testing of new and existing products and accessories. Creates test cases that will ensure the reliable operation of the products including four-corner testing. Works with customer support to reproduce customer problems for engineering. Develops test methods to be used from engineering specifications. Reads and interprets diagrams, schematics and drawings to isolate issues found in testing. |
Quality Assurance | Plans and directs activities concerned with development, application and maintenance of quality standards for processes, materials and products. Works with manufacturing personnel on quality issues by reviewing the issue, conducting appropriate investigations and assigning adequate corrective or preventive actions. Supports manufacturing on quality related process improvement projects, lean manufacturing projects, new equipment qualification. |
Quality Inspection/Control | Performs inspections on raw materials, in-process and/or finished products to ensure compliance with organization's quality and reliability standards. Designs, implements and audits quality control programs. Recommends changes to methods, procedures and standards to improve quality of output based on analysis of inspections. |
Supplier Quality Assurance | Manages all aspects of the relationship with suppliers in regards to quality. Performs product, process and supplier audits and integrates new suppliers into programs. Creates and distributes reports on supplier quality performance and corrective action status. Works with suppliers on non-conformance reports and corrective requests, root cause analysis, and corrective action plans. |
Wafer Fab Operations | Responsible for performing functions associated with wafer production operations, including photolithography, thin films, etch and diffusion. Performs setup, calibration, qualification and preventative maintenance tasks on wafer fabrication equipment. |
📣 Marketing
Alliance/Partnership | Identifies and pursues strategic alliance and partnership opportunities that fit within the company's business plan. Manages and strengthens existing partnerships. Coordinates joint marketing and business development efforts with partners. |
Brand Marketing | Establishes, evolves and maintains major corporate brands through research, analysis, evaluation and strategy. Works to develop brand launch plans, including advertising campaigns, product packaging, sales promotions, sales training, tradeshow marketing, sales collateral, educational marketing and internet marketing. Ensures that brand is represented consistently across products within the brand collection. |
Business Development | Identifies and develops new strategic opportunities to diversify client base and gain market share. Develops strong relationships with key customer contacts at all levels of the business to gain an understanding of key business drivers that influence purchasing decisions. Reviews feasibility of new markets and their potential growth opportunities. |
Channel/Reseller Marketing | Responsible for developing, implementing, measuring and supporting channel marketing for OEM/VAR/Partner programs, promotions and campaigns. Develops project plans and timelines, manages their execution and reports progress. Coordinates marketing efforts with distributors, develops and executes dealer summits and assists with product positioning. |
Creative Services | Responsible for the visual branding of company public image, products, and promotional material across a variety of digital and print media. Manage the design staff. Create and maintain graphics-specific templates, instructions, documentation, and best practices. maintain third party vendor relationships. |
Digital Marketing Strategy | Establishes and grows customer relationships across all digital channels. Typically involved in developing and executing an integrated customer strategy across all digital channels, developing digital loyalty programs, and ensuring consistency in digital customer contact points. Uses customer data analytics (e.g., personalization and product recommendation systems), and develops a segmentation model to enable effective marketing across all digital channels. May be involved in defining and exploring digital platforms (websites, mobile/social applications, etc. ) the organization should utilize to grow customer relationships. May also be involved in driving sales through online channels as well as sharing best practices and insights to advance the organization’s digital platform. |
Direct Marketing | Responsible for campaign management including development of contact strategies, segmentation and list selection of all email and direct mail programs. Responsible for the development of sales forecasts. Oversees program reporting and conducts all post program response analyses across direct to consumer channels. Drives optimization of marketing programs through the development and execution of on-going testing and analysis. |
Event Planning | Manages all trade show and events activities, as well as evaluates and reviews potential new trade shows and events. Responsible for development and management of all exhibits, displays and show signage. Assists sales staff with customer visits and meetings to include coordinating food, meeting room, transportation, hotel reservations, presentations, etc. |
General Marketing | Manages and coordinates marketing, advertising and promotional activities. Conducts market research to determine market requirements for existing and future pipeline. Analyzes customer research, current market conditions and competitor information. Determines and manages the marketing budget. Assists in maintaining content and advertising company websites. |
Graphic Design | Creates collateral for marketing and sales, including: catalogs, e-mail, direct mail, brochures, etc. Formulates concepts and renders designs for approval. Coordinates with marketing managers to affirm marketing objectives, discuss effective creative direction and ensure brand consistency for the improvement of marketing materials. |
Licensing | Coordinates software licensing related agreements including participation in research and negotiation of software license terms & conditions with vendors. Ensures compliance and performance of End User License Agreements. May act as a point of contact for client inquiries concerning software compliance and use. Approves software license requests. Processes maintenance renewals and additional license orders. |
Market Access | Develops strategies for building and maintaining market access through creation and maintenance of relationships with health economic opinion leaders, reimbursement agencies, medical associations and primary care organizations. Informs and shapes opinion regarding the value of company products within the health community. Secures reimbursement for products through timely preparation of submissions, effective understanding of local processes and networking with key stakeholders. Proactively monitors external environment, customers and competitors to identify opportunities for protecting and improving value capture. Optimizes payer value proposition and pricing policy. |
Marketing Communications | Develops and implements communications plans and strategies and provides communications consulting to clients. Writes creative briefs, conducts research and analyzes information, prepares presentations and leads creative projects. Presents concepts and leads rollouts and training specific to how the company's product is presented to the marketplace. Maintains consistency with corporate brand strategy. |
Marketing Programs Analysis | Responsible for developing and managing various marketing campaigns such as demand creation, lead generation, launches, etc. Creates formal marketing and campaign plans, tracks and reports on campaign performance. May work as part of a cross-functional team including Sales and other marketing services to ensure the success of the campaigns. |
Marketing Research | Responsible for researching market conditions to determine sales. Collects market information on competitors, prices, sales, and methods of marketing and distribution. Makes recommendations to management on marketing policies and strategies. |
Pricing | Manages the scope, quality, risks, schedule, and resources of company-wide pricing initiatives. Provides guidance and management to measure the effectiveness of the analyses being performed. Analyzes current and historical results of pricing activity and transactional data to identify actionable opportunities, develop ideas, and make recommendations to improve pricing performance. Examines opportunities to expand initiatives, processes and best practices while ensuring alignment with relevant businesses policies. |
Product Management | Primary ownership for a specific product or product line. Works closely with product development to ensure new products meet customer requirements. Researches and understands competitive landscape and potential new markets in order to design effective product strategies. Works closely with Sales and Marketing to ensure the product is well positioned in the marketplace. Note: "Management" in the survey job title does not preclude matching professional levels to this function. Incumbents especially at higher levels may have compensation tied to the financial success of the product. |
Product Marketing | Develops positioning and marketing plans for a set of company products through research, analysis, evaluation and strategy. Works to develop product launch plans, which include advertising, product packaging, sales promotions, sales training, tradeshow marketing, sales collateral, educational marketing and internet marketing. |
Public Relations | Supports the company through planning, preparation, and measurement/analysis of external and internal communications with multiple audiences through various media. Writes and distributes basic materials including news releases, fact sheets, bios, newsletters, prepared remarks and program elements. Handles standard media inquiries. Organizes and implements events and promotions for the company. Represents company at events or trade shows. |
Social Marketing | Responsible for the execution and success of social media marketing programs. Develops corporate presence on social media sites such as Facebook, LinkedIn, Twitter, etc. Engages new audiences and builds on-line communities through on-line postings and conversations, consumer outreach, and on-line campaigns. Develops editorial calendar supporting social media marketing campaigns in order to keep users involved and interested. Measures and reports on the effectiveness of social media marketing campaigns. |
Telemarketing | Communicates products and services, including technological features, product equipment functionality, and pricing to customers. Maintains database of potential leads for sales to pursue. Maintains records of contacts, accounts, and orders. Schedules appointments for sales representatives to meet with prospective customers, or for customers to attend sales presentations. |
Video Editing | Edits video using an editing system. Evaluates and selects scenes for dramatic and entertainment qualities and story continuity. Responsible for creating desired video impact and feel through cutting video segments to specified lengths and reassembling them in sequences. Sets up and operates equipment. Uses alternative equipment and configurations to obtain specialized effects. Has knowledge of a variety of technology platforms and editing software packages. Incorporates new and innovative editing techniques. |
Web Advertising | Works with marketing and web development teams to coordinate web marketing tactics. Creates and maintains online marketing calendar. Coordinates the addition of landing pages and banners that target specific brands, product lines, or product types in order to drive increased search relevancy and create interest in selected products. |
⚙️ Operations - General
Operations - General | Use this function for senior management roles that include a combination of the manufacturing and distribution functions. Also match professional or support level employees with responsibilities across distribution and manufacturing. NOTE: The COO role and other employees with operational responsibility that includes functions outside of manufacturing and distribution should be matched to AMO. |
🌍 Outsourcing
Business Process Analysis | Recommends business process changes by understanding existing processes and identifying areas for improvement. Optimizes processes by studying workflow and procedures. May utilize proprietary analytics and efficiency models in the evaluation phase. Proposes solutions that utilize technology and proven process models while considering the unique aspects of the customers needs and limitations. Verifies that solutions create an improved process through measurement and productivity studies. Documents procedures and may help train customer staff in newly implemented processes. |
Delivery | Responsible for the delivery of outsourcing services to assigned customers. Ensures that expected performance and customer service levels are achieved as defined in the contractually established agreements. |
Engagement | Leads teams for large complex customer deals. Responsible for assembling all required resources/skills to develop proposal, pursue and win deals. Validates or endorses the technical solution for the deal. Works with delivery to assure that solution design can be executed on schedule. Leads pursuit team in developing and substantiating a winning value proposition that meets the needs of the customer, including analyzing critical business drivers and risks. |
Outsourcing Mgmt - Business Process | A general management role responsible for development, delivery and growth of outsourced business processes (BPO). Incumbents may include senior management with broad BP oriented outsourcing or lower levels of management with specific functional responsibility. A thorough knowledge of the outsourced business function is required as well as experience designing business processes that offer competitive advantages to customers and a profitable business to the company. |
🔌 Power Generation
Power Site Management | Power Site Management role is accountable for the daily management and coordination of the overall operations of a Power Site including: Planning and directing the operation, maintenance, and administration of the organization's wind or solar farms. Recommends plans for additional power generation facilities or modifications to existing facilities to meet power requirements. Assessing and reporting on power site performance and developing strategies for improvement. Responsible for environmental and employee health and safety. Coordinates activities from a head office or field office environment depending on area of accountability. |
🧑💻 Product Development
Product Development - General | Creates specifications and designs for new products as well as enhancements to existing products, which incorporate a variety of systems and technologies. Works closely with customers, developers and other stakeholders to understand and define customer needs in these designs. Product developers who specialize in hardware systems should be matched to RPH while those that specialize in software products should be matched to RPS. |
Product Development - Hardware/Systems | Creates specifications and designs for new hardware, systems or components as well as enhancements to existing products. Translates design concepts into product features. Turns corporate product vision into prototypes with input from technical staff, manufacturing, and marketing within necessary cost constraints. |
Product Development - Software | Creates specifications and designs for new products or improvements and enhancements to existing products. Works closely with customers, developers and other stakeholders to understand and define customer needs in these designs. Features are aligned to a timetable and areas of responsibility. Developers may solicit customers for feedback regarding product usability and desired future enhancements. Software Engineers who design, write and test code for the product should be matched in the RS Function. |
✅ Quality
Quality - Development | Ensures that design control requirements are being met, including those for design verification, validation, specification and procedure development, risk management, and design review. Assists in developing design and manufacturing documents, including material specifications, drawings, inspection procedures, and manufacturing procedures to ensure that the resulting products can be adequately manufactured and tested. |
Quality - Generalist | Responsible for all areas of the Quality function for a location, division, or business unit. Provides support on all/most functions with the Quality Functional Area. May rely on subject matter experts for more detailed information/expertise of complex issues. |
Reliability/Failure Analysis | Investigates and solves systems/component failures. Systematically analyzes failures to identify solutions and recommendations for design changes. Creates test scenarios in extreme applications to determine failure points. Summarizes test results for designers. |
Software Quality Assurance | Responsible for testing systems and applications software. Creates test strategies and plans. Works with all parties to develop the system and application requirements. After testing provides feedback to developers on potential changes. |
Validation Engineering | Ensures products are built to customer specifications. Develops, implements, and executes validation tools and protocols to ensure products meet end-user specifications, quality standards and appropriate regulatory compliance. Works closely with R&D on any suggested design changes. |
Verification Engineering | Ensures product is being built correctly by analyzing technical requirements and design. Designs and develops test plans, test cases and test steps. Validates functional requirements and benchmarks current system performance. Reports defects and tracks until resolution. |
📜 Regulatory Affairs
Regulatory Affairs | Plans, develops, and prepares regulatory strategies to ensure that the organization has the permits, licenses, certificates, authorizations, and other approvals it needs to conduct its current and future business activities as well as produce, sell, and distribute its goods and services. Prepares, writes, coordinates, reports on submissions to the regulatory agencies, ensuring they are approved and are complete and accurate. Advises marketing, research and other teams on manufacturing changes, line extensions, technical labeling, appropriate regulations and interpretations. Drafts, reviews and revises responses to customer inquiries submitted to regulatory agencies concerning important and sensitive topics. |
Regulatory Compliance | Interacts with regulatory agency to expedite approval of pending registration. Serves as regulatory liaison throughout product lifecycle. Participates in some of the following: product plan development and implementation, regulatory strategy, risk management, chemistry manufacturing control (CMC). Ensures timely approval of new drugs, biologics or medical devices and continued approval of marketed products. Serves as regulatory representative to marketing, research teams and regulatory agencies. Advises development and/or marketing teams on manufacturing changes, line extensions, technical labeling, appropriate regulations and interpretations. |
Regulatory - General | Responsible for all areas of Regulatory Affairs for a location, division or business unit. Provides support on all/most functions within the regulatory affairs function. May rely on subject matter experts for more detailed information/expertise on complex or unusual issues. Management levels: Typically the head of Regulatory Affairs for a location, division, or business unit. Professional/Support: Typically found in smaller regional offices where employees may be the only local support, covering multiple sub-functions, in regulatory affairs |
🔎 Research
Biologist | Biologists research the origin, formation and development of living organisms. Biological specialties include areas not limited to microbiology, genetics, pathology and anatomy. Biologists are trained in proper laboratory and research protocol as well as experimental methodology. Studies are conducted within corporate research guidelines and established regulatory protocols. |
Chemist | Performs chemical studies, analytical tests, and experiments on organic and/or inorganic compounds and materials. Uses knowledge and techniques of chemistry in projects regarding organization research, production or operation. May recommend improvements in analytical equipment, procedures and techniques. |
Chief Technology Officer | Responsible for identifying new technologies and trends that align with the organization's overall strategy. As part of the senior management team, contributes toward defining the organization's overall strategy. Typically this position is a direct report to the CEO. |
Cyber Research | Responsible for creation of modeling techniques, visualization, algorithm development, test, recovery strategies, anomaly identification and diagnosis, and remediation for cyber and cyber-physical systems. Researches and develops new capabilities in computer science, software, hardware, tools, and data analytics techniques that enhance the defense and resilience of current and future cyber and cyber-physical systems. Liaises with program management, project management, scientists, engineers, and IT security engineers to understand objectives and designs to identify and manage areas of greatest risk. |
Physicist | Conducts research into phases of atomic and molecular, nuclear, solid state, thermal, and other physical phenomena. Develops theories and laws based on observed results of experiments and predicts phenomena based on theoretical considerations in areas of application such as acoustics, electricity and magnetism, electronics, heat, light, mechanics, radiation, optics, and lasers. |
Research Scientist | Plans and conducts experiments to increase the body of scientific knowledge on topics related to the organization. Research aims to develop new, or improve existing products and procedures. |
🛍️ Retail Operations
Retail Operations | Responsible for the day-to-day functions of a retail location. Interacts with customers, provides information on products, manages inventory and closes sales. Store Managers: match to SRO-M3 (or higher level for large multi-dept. stores). Sales Associates can be matched to support levels e.g. SRO-S2 |
🛡️ Safety & Security
Electrical | Responsible for diagnosing, modifying, repairing, or installing various types of industrial electrical systems such as power distribution systems, control panels, PLCs, alarm and monitoring systems and electrical drive systems. |
Environmental Engineering | Focuses on designing engineering solutions to mitigate environmental hazards in the workplace and broader community. Designs and administers environmental safety and pollution prevention programs in accordance with organization, regulatory, and labor union requirements/agreements. Conducts environmental engineering studies and prepares environmental impact reports for new construction projects, plant processes, and permits. Reviews and analyzes environmental documentation issued by regulatory agencies. Evaluates proposed regulations to determine financial, industrial, public, and environmental impact. Works with external regulators to resolve compliance issues. |
Environmental Health & Safety | Provides guidance in the areas of workplace ergonomics, OSHA compliance, accident investigations, and emergency response planning. Maintains EH&S policies and programs to assure that workplace conditions comply with all governmental requirements. Participates in routine safety inspections and incident investigations. Develops and implements recommendations and/or corrective actions. Facilitates EH&S compliance audits, assisting management in conducting risk assessments. |
Facilities Management | Responsible for the maintenance of the company's facilities. Works with various trades people to ensure proper functioning of electrical, HVAC and plumbing systems. Oversees the design and reallocation of office/lab space. Coordinates with other internal and external departments such as IT regarding new space designs. |
Janitorial/Custodial | Responsible for the general cleaning of offices, warehouses, and other building interiors. Cleans assigned areas within the company, including offices, washrooms, and common areas. Replenishes supplies in washroom, such as soap and towels. Gathers and disposes of trash from receptacles. |
Occupational Nursing | Provide occupational health programs and services that support employee health and wellness strategies. Enhances the employee's health and performance through case management, health coaching, comprehensive worksite-based health surveillance, and health and safety education. Provides a safe, effective, and early return to work program to facilitate restoration of the employee's health. |
Safety & Security - Generalist | Responsible for all areas of the Safety & Security function for a location, division, or business unit. Provides support on all/most functions with the Safety & Security Functional Area. May rely on subject matter experts for more detailed information/expertise of complex issues. |
Security | Provides customer service and protection to company visitors and staff. Safeguards company assets and property from theft and criminal mischief. Investigates all thefts, accidents, improper actions or conduct and all offenses of a criminal nature. |
🤝 Sales
Account/Territory Sales | Responsible for selling the organization's products directly to new and existing customers within an assigned geographic territory or list of accounts. Ensures continued sales growth within territory. |
Contract Renewal Sales | Responsible for contract renewals and up-selling of company products to current customers. Maintains a close relationship with the sales team in order to pass along lead generations that may occur. Understands and can explain company products and their benefits to customers. |
Distributor/Retail Sales | Responsible for the sale of the organization's products or services through various distribution channels. Attains sales objectives for new and existing accounts within the assigned distribution or retail sales channel. |
Financing (Leasing) Sales | Works directly with customers or offers support to sales reps to provide financing options for the purchase or lease of company products. Considers the financial objectives and constraints of the client to propose possible payment options and solutions. Responsibilities may also include gathering credit approvals, preparing payment contracts and finalizing all necessary documents to successfully conclude the sale or lease agreement. |
Government Sales | Responsible for selling the organization's products directly to governmental entities or subcontractors. Implements appropriate procedures for RFP/bidding process to ensure compliance with governmental policies. |
Inside/Tele-Sales | Responsible for selling the company's products and services and maintaining customer relationships within an assigned territory via the phone. Prospects, builds relationships, and closes sales within an assigned territory. May utilize e-mail and other electronic sales techniques in support of the calling effort. |
Integrated Solution Sales | Responsible for selling integrated solutions (that bring together both hardware and software products) to achieve revenue/sales targets. Involved in the direct sales process by managing new and existing accounts of regional, national, or strategic significance. Serves as a key point of contact between the client and the organization. Informs clients of new integrated solutions offerings and recommends integrated solutions that suit clients’ business needs. Coordinates the preparation of bids documents and proposals. May conduct product demonstrations. Examples of Integrated Solutions - networking and systems integration, hardware and software system support, etc. |
Internet Sales | Responsible for the sale of internet advertising to new and existing customers. Achieves sales objectives by maintaining relationship with current customers and prospecting new customers. |
Key Account Management | Responsible for the sale of the organization's products or services to select key accounts. Maintains and builds relationships within the key accounts to ensure the continuation of business and customer satisfaction. Sales are likely to be finalized with executive approval and for large volume or high priced products. |
Partner/Reseller Sales | Responsible for supporting and driving sales through partners and resellers. Works with personnel in business development to Identify new partnership opportunities, in addition to growing existing business. Manages partnerships with reseller/OEM/VAR sales personnel to ensure company product is properly represented and promoted. |
Professional Services Sales | Responsible for selling the organization's consulting or professional services to other organizations. Works closely with sales team and pre-sales support to identify potential leads. |
Sales & Marketing | Meets marketing and sales financial objectives. Forecasts and develops annual sales quotas for regions. Projects expected sales volume and profit for existing and new products. Analyzes trends and results. Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertising, merchandising, and promotion programs. |
Services Contract Sales | Generates revenue for organization by selling service/maintenance contracts. Responsible for generating revenue from new customers and expanding existing accounts. |
🧾 Sales Support
Bid Proposal | Prepares "Request for Proposal" (RFP) responses and bids for potential customers. Works closely with the sales force to clarify customer requirements. Sets trading terms for contract. Manages the bid process from initial proposal through to the contract signing. |
Customer Success Management | Responsible for overall satisfaction and proactive retention of customers through knowledge of their core business and products. Builds long-term client relationships to become a trusted advisor. Ensures effective and efficient client training and onboarding of new customers. Maintains a deep understanding of solutions and products and educates customers about the most relevant features/functionality for their specific business needs. Serves as the voice of the customer (issues, feedback, escalation). Provides internal feedback on product enhancements and how to better serve customers. |
Order Processing | Reviews customer orders for accuracy and completeness. Updates company's CRM system with order information and processes orders in a timely manner. Works closely with sales representatives to review and clarify any issues or questions with the order. Management levels will set policies and oversee process improvement initiatives to ensure timely and accurate order fulfillment. |
Overlay Specialist | Provides subject matter expertise within a market segment or product line to sales professionals to assist with the close of a sale. Customizes presentations and/or solution proposals to address customer’s specific needs and issues. May use area of expertise to identify new sales opportunities and markets. |
Sales Analysis & Forecasting | Uses sales related systems and databases (i.e., CRM: customer relationship management systems, ETMS: electronic territory management systems, etc.) to analyze various aspects of the sales process (e.g., channels, promotions, product profitability, forecast attainment, and sales tracking). Analyzes sales process reports (e.g., sales activities, opportunity pipeline, average time to close, characteristics of wins vs. losses, etc.) to identify areas for sales process improvement. Assists sales organization with ongoing analysis on business trends, forecasts, quota reviews, and individual account/sales territory planning. Supports Marketing with forecasting, pricing and promotional analysis, market research support, competitive pricing, and promotion. |
Sales Commissions | Responsible for calculating commission payments. Maintains and updates data in CRM regarding changes in plans and employee status. Reconciles payments with commission calculations. Works closely with auditors to ensure internal controls are followed. Assists in testing plan changes for accurate payouts. Provides data and creates what-if scenarios for new plan designs. |
Sales Enablement Specialist | Responsible developing and executing strategies that enable sales representatives to optimize every buyer interaction in order to build relationships and pipeline, progress opportunities, and close deals. They demonstrate knowledge and proficiencies in buyer behaviors, go-to-market process, enablement content, tools and methods, and performance measurement. They assess information, timing, and context of messaging to help sales representatives engage clients through differentiated experiences to identify, advance and close sales opportunities. They assist sales representatives to achieve targets and objectives by equipping sellers with insights, knowledge, tools, techniques, coaching and facilitating. |
Sales Operations | Performs sales support in areas such as order processing, customers quotes, sales information management. Monitors and reports on order status, sales results, leads, and sales quotas. Ensures accurate pricing and discounts based on contracts. |
Sales Training | Responsible for the facilitation of sales training solutions for the company. Designs, develops and maintains sales representative training materials. Also responsible for delivering training materials that are field-based, web-based and classroom-based. |
Subcontract Program Management | Oversees subcontractors or critical subcontracted systems for all contract types and programs. Directs and manages all costs, quality, schedule, financial and technical performance requirements that are levied on the subcontractor or the product family and is required to ensure performance and support of the contract milestones of the system. Acts as the main focal point to the subcontractor and program management office. Responsible for and directs all phases of the subcontract from initiation of the business case for make or buy decisions through requests for proposals, subcontract management plans, negotiation strategy, cost accountability and program execution. Makes decisions affecting the performance of the subcontractor. Establishes milestone objectives and manages performance to committed schedules and contractual specifications. May lead team normally composed of engineers, quality and procurement personnel. |
Systems Engineering (pre-sales) | Assists sales representatives with technical sales activities through sales presentations, product demonstrations, presenting/training at seminars and providing in-depth technical information about the company's products and services. |
🧰 Services - General
Services - General | Use this function for senior management roles that include a combination of services functions e.g. customer support, technical support, customer education etc. May also include professional or support level employees with broad services responsibilities. |
🖥️ Software
Artificial Intelligence/Machine Learning | Responsible for studying how to use the machine to simulate human learning activities, to improve their performance by data analyzing without following the instructions of the program. Including deep learning framework and system development. |
Cyber Engineering | Conducts product vulnerability assessments from cyber threats. Performs vulnerability analysis and identifies intrusion or incident path and method. Isolates, blocks or removes threat access. Evaluates system security configurations. Evaluates findings and performs root cause analysis. Performs analysis of complex software systems to determine both functionality and intent of software systems. Contributes to the design, development and implementation of countermeasures, system integration, and tools specific to Cyber and Information Operations. May prepare and present technical reports and briefings. May perform documentation, vetting and weaponization of identified vulnerabilities for operational use. |
Cyber Security Architecture | Designs and develops systems, applications and solutions for enterprise-wide cyber systems and networks. Ensures system security needs established and maintained for operations development, security requirements definition, security risk assessment, systems analysis, systems design, security test and evaluation, certification and accreditation, systems hardening, vulnerability testing and scanning, incident response, disaster recovery, and business continuity planning. Provides support for security policy development and analysis. Integrates new architectural features into existing infrastructures, designs cyber security architectural artifacts, provides architectural analysis of cyber security features and relates existing system to future needs and trends, embeds forensic tools and techniques for attack reconstruction, provides engineering recommendations and resolves integration and testing issues. May interface with external entities including law enforcement and intelligence. |
Embedded Software/Firmware Engineer | Responsible for all phases of software development such as design, modification and testing of embedded software. Plans and develops test programs to verify hardware or firmware operates according to specifications. |
Internet of Things (IoT) Platform Dev | IoT (Internet of Things) platform work enables users to control and monitor devices from any part of the world. Includes connecting edge devices to a cloud platform and backend services. Evaluating different software solutions for developing platform solutions; and supporting multiple use cases like B2B (business-to-business) and B2C (business-to-consumer) services. |
Mobile Applications Developer | Responsible for the design and development of mobile applications. Develops and executes testing and debugging routines. Enhances and modifies existing software modules. Incorporates necessary code for compatibility with a variety of devices. |
Software DevOps | Responsible for developing and executing a Development Operations (DevOps) strategy to ensure quality software deployments and overall application health and performance. Optimizes relationships between the development, quality assurance and IT operations teams. Promotes communication, integration, and collaboration for enhanced software development productivity. Develops infrastructure to incorporate latest technology best practices and improve operational performance. Requires broad technical knowledge and experience across a variety of IT areas, including infrastructure, development, operations, and quality assurance. |
Software Engineering - Apps | Responsible for front-end design, coding, documenting, debugging and testing of software applications. Develops detailed software requirements based on product specifications. Writes software test plans and conducts design tests. |
Software Engineering - Systems | Responsible for back-end design, coding, documenting, debugging and testing of operating systems software and its components. Develops detailed software requirements based on product specifications. Makes recommendations for improvements. Writes software test plans and conducts design tests. |
Software - Generalist | Responsible for all areas of the Software function for a location, division, or business unit. Provides support on all/most functions with the Software Functional Area and/or full stack design, coding, documenting, debugging and testing of software. May rely on subject matter experts for more detailed information/expertise of complex issues. |
Speech Recognition | Responsible for the design and development related to speech recognition, such as voice wake, dictation, speech synthesis, open semantics, voiceprint recognition, online and offline speech recognition mode. Responsible for speech recognition related research and analysis, such as the voice of the previous processing, acoustic model training, language model training, decoder and related speech recognition algorithm, etc. |
User Interface Design | Responsible for design, development, documentation, debugging, and support of the user interface to optimize user experience. Articulates, develops, and models the end user experience including the visual design of the application, to make user interaction simple, efficient, and consistent. Assesses and optimizes the performance of new and existing features by actively participating in usability testing and user research, and interpreting analytics data. Expertise in software like JavaScript, Flash, XML, HTML, and CSS. |
🎓 Training/Education
Customer Education | Works with Sales and/or Customer Services teams to design training programs for customers. Creates and edits training guides, agendas, and handouts to meet specific needs of the customer. Trains customers, contractors and employees on company software applications, hardware implementation, use and maintenance. Adapts training materials to the customer's knowledge level. |
E-Learning | Creates web based training courses and job aids. Analyzes needs and functional specifications to create detailed course designs. Writes and edits audio scripts for e-learning. Synchronizes audio files with e-learning content. Creates tests and assessments to certify knowledge of e-learning content. |
Instructional Design | Identifies operations or procedures within the organization that requires the use of instructional materials or training to optimize performance. Strategically designs and develops the informational content in the form of instructor led courses, web based courses, simulations, Q&A’s and instruction booklets in written and on-line mediums to facilitate learning. May also be responsible for creating learning modules for customers to outline how they can gain as much value as possible from the company’s product or service. |
Technical Training | Designs, develops, implements and evaluates technical training programs. Acts as instructional designer in the design and development of new technical training programs. Functions as primary contact and support for all technical training activities, including scheduling, training materials and delivery of training. |
Training - Generalist | Responsible for all areas of the Training function for a location, division, or business unit. Provides support on all/most functions with the Training Functional Area. May rely on subject matter experts for more detailed information/expertise of complex issues. |
🚛 Transportation
Aviation/Pilots | MGMT: Responsible for the operation of the corporate aviation department. Monitors the service and maintenance of the aircraft. Maintains appropriate flight records in accordance with aeronautical regulations. PROF: Pilots are responsible for overseeing all in-flight details as pilot in command. Pilots may have a set schedule or may be on-call depending on the organization. |
Driver/Dispatch | Responsible for transporting employees. May act as a dedicated chauffeur for an individual or may be available to transport employees by request. Incumbent may also provide courier services, if needed. Supervisory and Management levels responsible for scheduling and tracking drivers' routes. |
Truck Driver | Responsible for delivering cargo and/or materials. Incumbent may assist in loading and unloading the truck. Responsible for securely fastening cargo for transportation. Maintains appropriate paperwork according to state and federal regulations. |
🛒 Web/E Commerce
Digital Content Management | Responsible for the overall content of the organization's website. Ensures that website is up-to-date and fully functioning. Coordinates the posting of material from writers, graphic designers, etc. Reviews content posted to ensure a consistent message and presentation to the website. |
Digital Photographer | Responsible for photographing products and resources in a creative fashion for website content. Works closely with Marketing to ensure proper product placement. Decides appropriate composition and lighting for the best effect. |
E Commerce Strategy & Planning | E Commerce Strategy & Planning work includes: developing an online sales business plan by identifying the highest value online touch points with customers (e.g., the organization’s general website and e-commerce site, blogs, online communities, social networking sites, etc.); designing the online sales organization and processes; defining e-commerce site features and functionality; prioritizing and tracking investments across e-commerce projects. |
Editing | Responsible for evaluating, reviewing, and editing content for websites and other online communications media (e.g., new feeds, blogs, press releases how-to/self-help guides, infographics, product descriptions, etc.). Ensures that content is structured to meet users’ needs and aligned with organization’s digital strategy. Manages and performs editorial activities including fact checking, gathering and researching information that enhances the content’s value. Counsels internal clients on editorial matters. |
Search Marketing Specialist | Optimize company website or content for effective display and engagement across multiple online search engines and platforms. May also maintain the Pay Per Click campaigns, Google analytics, Keyword analysis and link generating activities in an effort to drive traffic to the company’s online resources. Part of this function also includes monitoring and evaluating the efficiency and budget of these marketing campaigns. |
Web Applications Developer | Responsible for developing and maintaining web-based custom applications for the organization. Provides technical support for developed applications. Ensures applications are integrated with other front-end applications, networks and databases. |
Web Design | Responsible for the overall appearance and function of the organization's websites. Works closely with Marketing to provide strategic direction for online projects. |
Web Developer | Creates, maintains and tests web site designs. Works closely with Marketing department on conceptual ideas. Designs website with a focus on usability, accessibility and security. Investigates and resolves end-user problems. |
Web - Generalist | Responsible for all areas of the Web function for a location, division, or business unit. Provides support on all/most functions with the Web Functional Area. May rely on subject matter experts for more detailed information/expertise of complex issues. |